We ship USPS and use flat rate shipping whenever possible and insure everything we ship. We try to use recycled shipping materials to save the environment and money. We do not charge for packing materials, only shipping costs. All items are carefully packaged so we don't anticipate any problems. But sometimes things happen so if something arrives damaged please take pictures of the damaged item as well as all packing materials in order to substantiate your claim. Keep a copy of these pictures for your file until the claim has been satisfied. Claims are processed the quickest if you take the damaged item along with all packing materials to your local post office so they can personally see the damage. I will help any way I can.
International Shipping: PLEASE NOTE: International buyers are responsible for Duties (Customs/Import fees) for their countries. Your Customs Form will be filled out fully with the contents and the price you paid. I am unable to mark items as gifts or to mark them below value. Purchased items refused due to Duty tax will NOT receive a refund.
We accept Direct Deposit, Pay Pal and Etsy Gift Cards.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
No refunds or cancellations. Please review all measurements and examine pictures carefully. I make every effort to point out any flaws on vintage items, however due to their age vintage items will show a certain amount of wear so they will not look new. This of course only adds to the beauty and charm of these previously loved items. Our birdhouses are handcrafted and new. All sales are final.
~We insure & double box all breakable items for safe secure shipping~ PLEASE NOTE: Each listing is for the item listed only. Any other items pictured are for display purposes only and are not included. Due to their age vintage items will not look new. ~All our items are stored in a smoke free environment~
I will be happy to answer any questions you have about the items for sale in our shop so please convo me with any of your concerns. We want your shopping experience with us to be a most pleasant one.