I will always try to ship within 2-3 business days. Custom orders could take up to 2 weeks before shipping. If you have a deadline, but sure to let me know. I will do my best to get the package to you on time.
All items must be insured. Shipping fee includes insurance. This protects the buyer and the seller on any loss. Priority flat rate includes insurance up to $100. It also includes tracking and delivery confirmation. If you request signature confirmation that is an extra fee. Please be sure to let me know you need this option. Save on shipping. Upgrade to Priority Flat rate and add as many items as you want at no additional shipping cost. In the US only.
Please know international orders can take weeks to receive. Also, it can be held up in customs. Once the package is shipped, buyers in other Countries are responsible for any other shipping costs such as duty.
Now accepting Credit Cards and also Paypal. If you do not have a Paypal account. It's easy to set one up, it's safe and it's free.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I describe my items the best I can with photographs. I am not responsible for exact colors as not all monitors will show exact same shade.
If you are not happy with the purchase, I do accept returns. 1. Contact me within 3 days of receiving the package, to let me know you are returning. 2. Item must remain unworn, unused condition. 3. Buyer pays for return shipping and insuring the package. Original shipping is not refundable. Be sure the item is packed well to prevent damage. 4. Item must be shipped back within 7 days.
In the unlikely event that your item arrives damaged, keep the box and take pictures for a claim to be filed. All my shipments have arrived in perfect condition, but accidents can happen while in transit.