All DIY vinyl decal orders: 3-5 business days turnaround time All wooden orders: 2-3 weeks turnaround time Anything sooner, please contact me before you place your order and I can work with you! ________________________________________
USPS Estimated Shipping times:
Domestic Mail: For all our DIY vinyl decals, we use USPS's most affordable First Class mail service with an estimated 1-3 business days shipping time. For all our wooden orders, we ship USPS's most affordable parcel post mail service. Upgraded Priority shipping: Estimated 1-2 business days shipping time. Upgraded Priority Mail Express: Estimated overnight delivery.
International Mail: For all our DIY vinyl decals, we use USPS's most affordable First Class International mail service. This service does not have a guaranteed estimated time of delivery or provide tracking information (except for occasional "courtesy" scans) or insurance and typically takes anywhere from 2-7 weeks to arrive. If you would like to upgrade to Priority International Mail (Estimated 6-10 business days) or Upgraded Priority Express International (Guaranteed 3-5 business days delivery with insurance and tracking) please email me before ordering and I'll let you know what the additional shipping will be, although costly. **** Some countries do hold items in customs and we are not responsible for items that get detained. Buyer is also responsible for all additional customs, service or additional postal fees within their country as unfortunately that is out of our control. Thank you!
All Mail: IF YOU CHOOSE TO SHIP WITHOUT A GUARANTEED UPGRADE WITH THE USPS, AND FOR SOME REASON YOUR ITEMS ARE LOST, DAMAGED, OR STOLEN IN THE MAIL, OR IF YOU PROVIDE AN INCORRECT MAILING ADDRESS, WE ARE NOT RESPONSIBLE TO OFFER A REFUND OR SEND A REPLACEMENT. Thank you for your understanding!
Returns & exchanges
If you are not happy with any item you purchase, please contact me and I will gladly work with you to resolve your concerns. I do ask that the buyer pay for the shipping cost of returned items.
**If for some reason your items are lost or damaged in the mail, or if you provide an incorrect mailing address, we are not responsible to offer a refund or send a replacement.**
Production of your order will begin as soon as payment is received and ALL of the details of your order are finalized. Please make sure to include all relevant decal information at checkout (names, color choices, font choices from our options, graphics, etc.) to avoid delays.