All US Purchases are shipped USPS First Class Mail with Delivery Confirmation.
International Purchases less than $ 200.00 are shipped USPS First Class Mail which may take anywhere between 2 weeks to 4 weeks.
International Purchases over $ 200.00 are shipped USPS First Class Registered Mail.
International Express available upon request - please contact me for fees and further information.
Returns & exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Purchase Price will be refunded when the Buyer notifies me within 7 Days from the time GemStones are received and Returns the GemStones to me by USPS First Class Mail with Delivery Confirmation and Tracking Information within 7 Days from the time they received the Purchase and sends me the Tracking Information. Shipping Fees are not refundable and Buyer pays Return Postage.
GmeStones returned without notifying me or sent back more than 7 days after the GemStones are received will be subject to a 10% Restocking Fee,
When Items have been sent with Free Shipping, the Purchase Price minus my Shipping Costs will be Refunded.
Stones will be RESERVED upon request for one (1) week. If the Purchase is not completed by that time, all Reserves will be cancelled.