♥ Duty/Tax free entry allowed for gifts valued up to $100 USD per person (up to $200 USD per person from the US Virgin Islands, Guam or American Samoa).
♥ (Puerto Rico) No custom duties on art prints. All other parcels shipments are subject to duties/taxes of the declared value.
♥ AUSTRALIA - as long as the value of the items you are buying is less than AU$1000, the buyer will not incur any additional charges or taxes. Items that can’t be shipped to Australia: http://www.daff.gov.au/aqis/mail/cant-mail
♥ INTERNATIONAL BUYERS: I can't be responsible for a stolen or lost International mail - please ask me for an expedited shipping rates with the tracking number and the insurance prior to buying.
♥ Buyers from CENTRAL AMERICA, SOUTH AMERICA, AFRICA and ASIA - please arrange for an expedited shipping prior to buying - I can not ship to your country without the insurance or without the tracking number.
♥ Your item will be SHIPPED within 1 - 4 business days after your payment clears.
♥ I will ship to the ADDRESS listed on your Etsy account, please make sure this address is correct.
♥ Please CONFIRM your ADDRESS on your PAYPAL account and make sure that it matches your address on Etsy - I don't ship to unconfirmed addresses.
♥ EXPEDITED SHIPPING is recommended, specially for large multiple orders - please arrange with me prior to buying. If you don't arrange for a tracked or expedited shipping, I will not be responsible for mail lost by a postal office employees.
♥ REPEAT CUSTOMERS - please confirm that your previous order has arrived undamaged and that you are satisfied / happy, please do so by leaving a review or by email - then I will ship your new order.
♥ I ship from USA or Canada, depends on where I am at the moment. If your purchase is time sensitive, please ask me.
♥ All items are packaged WITH GREAT CARE to arrive safely to you!
♥ All art PRINTS will be packaged with great care and shipped flat with protective cardboard in a "Do Not Bend" mailer. Every artwork arrives with archival clear sleeve and a waterproof wrap.
♥ I make use of RECYCLED supplies as much as I can in my PACKAGING because it allows me to contribute positively to the world, I hope you agree.
PayPal, Debit or Credit Card, Etsy gift card.
Upgrades to a Tracked or EXPEDITED SHIPPING is recommended, specially for multiple orders - please upgrade at checkout or arrange with me prior to buying.
If you don't arrange for a tracked or an expedited shipping, I will not be responsible for mail lost by a postal office employees.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 4 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
♥ Please contact me if there is a problem with your item. I will do my best to resolve any issues and would prefer that you give me a chance to do so before leaving feedback - I cannot solve problems if I don't know about them.
Refunds: return it within 7 days for a complete REFUND or exchange (less shipping) - buyer also pays return shipping.
I anticipate that you made a careful and well thought decision when purchasing. Refunds are not granted due to change of mind or for the items damaged due to misuse
♥ If your purchase is a gift, I can ship directly to a gift recipient. Send details in the "message to seller" at checkout, including names and the message you'd like the recipient to read.