I will post all items within 1-3 business days of payment being received - but will usually post no later than 1 day after payment received.
Payment must be made at the time of placing your order. Payment can currently only be made by Paypal, you do not need an account to pay using this option. Please note that the 'Other' payment option can only be used if discussed before placing your order - generally this option is available for customers who know me and wish to pay by cash in person. Other payment methods can be discussed although I am unable to guarantee that they will be accepted.
Returns & exchanges
I try my absolute best to only use photographs that accurately represent each item and try to be as descriptive as possible in each write up. Therefore please read all descriptions carefully before placing your order.
Refunds will not be made unless a product is damaged or faulty. If you have any questions about any of my items please ask.
Refunds and Exchanges I take great care in the making of each card I make and ensure they are stored appropriately to prevent any form of damage. If, in the unlikely event, you do find a defect or flaw, please notify me directly within 3 days of receiving your goods, and I will gladly work with you to exchange/refund your purchase and resolve the situation.
Feedback: I do want you to be happy with your purchase. If you have a problem with your order for any reason at all, please contact me before leaving negative feedback or opening an Etsy case. This will enable me the opportunity to correct the problem!
If you have any other questions please feel free to contact me and I will be happy to help. You can contact me via the Etsy conversation tool.