Some shipments may reuse boxes and packing materials to save the environment.
I prefer to exchange and I offer returns only at my discretion. If there is a problem with a product please give me the opportunity to make it right before demanding a full refund.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I offer exchanges within 14 days of receipt. Please contact me if you wish to exchange something. Return shipping fees to be paid by buyer.
I prefer to exchange and I offer returns only at my discretion. Returns may be full or partial. If there is a problem with a product please give me the opportunity to make it right before demanding a full refund. Please include a relevant photo with your exchange request.
I live in the eastern time zone in the USA. I do my best to respond to convos within 24 hours. Generally, I don't respond after 5pm or before 10am.
Please communicate with me by contacting me through a CONVO BEFORE leaving any neutral or negative feedback. I take this business seriously and want you to be completely satisfied with your order.