Shipping charges include packaging and handling fees. I will email to confirm shipping.
SHIPPING TIMES (once dispatched):
All orders are usually shipped within 1-3 working days of payment (often within 24 hours). Exceptions include holidays and weekends , or when I am away, which I will always advise on my homepage.
UK ORDERS - Royal Mail First Class should take a couple of days but can sometimes take longer, particularly around bank holiday. If you would like your order ship with tracking, please add the shipping upgrade option at checkout
INTERNATIONAL ORDERS - All international orders will be dispatched via Royal Mail International Tracked Airmail service. This service should take around 7 - 21 working days, depending on the destination but can sometimes take longer due to stricter security screening by the custom or during festive periods such as Christmas and New Year or Bank Holidays.
Once your order has been shipped, CosimaOrimono cannot be responsible for any transit or customs delays.
Please contact me if you are worried that your order is taking too long.
Please kindly note, it is sometimes difficult to set shipping rates for combined shipping due to the different weight of the fabrics. However, please shop with confidence as I always refund any shipping overage.
IMPORT DUTIES/TAXES etc: Please be aware that any import taxes are to be paid by the customer.
If you have any questions please get in touch.
I accept Paypal and Etsy Payments.
I am not registered to collect VAT. Therefore, VAT is not included in my selling price.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy with your item for any reason please contact me and return the item in its original packaging and condition within 14 days and I will happily refund the item cost. Unfortunately I cannot refund the price of postage and packing and I cannot be held responsible for items lost in the return post.
Buyers will pay for return shipping charges unless wrong item is sent.
Items being returned from outside the EU should be clearly marked "RETURN MERCHANDISE" so as not to attract VAT/customs charges. Otherwise, any VAT/custom charges I had to pay for the returned items will be deducted from the refund.
I try to get my pictures as accurate as possible and give accurate descriptions of the items based on my knowledge. However, I would like to point out that different monitors may show different shades or colours for the same item so the fabric might not be exactly as you see it on your computer screen.
Please also kindly note, vintage fabrics are rarely flawless. They often have some imperfection so if there is any prominent discolouration, patina/stain marks or pinholes, I will comment on it.
If you have any questions regarding my products, please do not hesitate to contact me via Etsy mail. I am always happy to send you extra information or photos.