If you have already made a purchase from my shop (thank you!), you can buy this listing to add tracking to the United States for $6.20 more. [If you haven't yet ordered, please contact me first to add tracking to an order.]
This listing adds a tracking number to my standard mail from Canada to the US via Canada Post's tracked packet service. This will be in addition to the base shipping fee you have already paid, as tracking costs about twice as much as shipping to the US without tracking. You will be able to check the tracking number on Etsy, or through the USPS and Canada Post websites. Delivery usually takes 1-3 weeks; timing can vary due to border delays.
Orders are mailed within 2 business days of payment, or sooner when possible, unless shop messages indicate shipping delays due to statutory holidays or other exceptions.
Shipping to countries other than Canada can take a lot of time - sometimes more than 2 weeks to the US and even longer abroad. Expedited shipping is available for an extra fee.
You may need to pay customs, duties or taxes on your purchase in your jurisdiction.
Gift packaging is available on request!
Almost all items are flat rate shipping - buy as many as you want for the same postage!
Canadian orders will have Goods & Services Tax (GST) or HST (Harmonized Sales Tax) added automatically at the payment stage of checkout.
Returns & exchanges
I work hard to make sure all of my customers are happy! You have 15 days after you receive your purchase to contact me if you have any concerns. I will replace, repair or refund if your order arrives damaged/not as described (but you may need to return it at my expense).
I accept returns, as long as you contact me first. Non-Canadian orders must be returned by regular mail (with a customs form), as I cannot accept out-of-country courier deliveries. The shipping costs in these cases are paid by the buyer. Earring returns are subject to an ear hook replacement fee, as the hooks cannot be resold.
Many of my natural items, such as shells and geodes, are somewhat fragile & cannot be dropped or mishandled without risking breakage, so please handle them with love & care!
Wholesale & custom order inquiries are welcome!
Once paid for (including down payments), custom orders cannot be refunded.