Our custom Jerseys are made to order. Typically takes about 3-4 weeks depending on the order. Please be patient. If you have concerns, feel free to contact us.
All forms of payment accepted, including direct checkout Visa, Mastercard, American Express, Discover etc. Paypal is preferred =)
Returns & exchanges
I gladly accept exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please feel free to ask as many questions as you'd like! I check my conversation inbox everyday. Also, be sure to look at the pictures carefully to see that it is exactly what you want. I usually attach at least 3-5 photos so you can buy with confidence.
Happy shopping =)
Q: What if the jersey doesn't fit me?
-We understand that all body types are different. Sometimes sizing isn't consistent with other brands or sizing charts. But GOOD NEWS: Yes we do ACCEPT exchanges =) So if you'd like to switch out a jersey for another size, just contact us by sending us a message within 14 days of delivery. If exchanging jersey, you must ship items back within 30 days of delivery. *Exchanges MUST be in the US. All international purchases are considered final sale. Also, the exchange must be same jersey/diff color, or equal or less value.
Q: Can I just return it?
-Unfortunately we've ran into instances where a buyer will send back our jersey damaged in hopes for a return. We pride ourselves in making sure ALL of our jerseys meet a GOLD standard in quality and detail. And therefore we can no longer accept returns. So just to recap, exchanges YES, returns NO. We hope this helps =)
Q: How about cancellations?
-"Kid accidentally played with phone." "I butt dialed this order." 'Actually the way my bank is setup..." We've heard it all! So, YES, we now accept a window for cancelling orders. If you would like to cancel an order, please do so within 1 hour of purchasing. Anything over 1 hour, will be unfortunately too late. By that time we have already began processing your order.
Q: Can I exchange a customized order?
-So we're just supposed to find another person in the world willing to accept a jersey with the last name DUNKALICIOUS #69? Unfortunately this is not acceptable. We cannot exchange any customized orders.