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I accept PayPal, credit cards, debit cards, and Etsy gift cards. All items are non-refundable once shipped.
Prices are shown in U.S. Dollars.
If you wish to cancel an order, it must occur within 12 hours of your purchase. No exceptions. Items will be shipped within 1-3 business days after payment is received unless it is a "Made To Order" item.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Attic 166 does not offer returns, exchanges, or refunds once the item is shipped due to the handmade nature of my items and the delicate materials used. Cancellations are only accepted within 12 hours of purchase.
Please be sure to read the entire listing and shop policies before purchasing an item. I take the time to make sure that the product descriptions and photos are as accurate and clear as they can be. I also carefully and meticulously package each and every order. I am happy to promptly answer any questions and/or address any concerns that are sent before a purchase is made.
Though I do not offer returns, exchanges, or refunds, I am more than happy to work with all customers to make any situation right. Please don't hesitate to reach out if you have questions or concerns. In an extremely rare case situation, a return, exchange, or refund may be offered if the item is returned within 5 business days of delivery at the purchaser's expense.
All of my products are handmade by me. I have both Ready To Ship items and Made To Order items listed in my Shop, so please pay attention to your processing times. Ready To Ship items will go out within 1-3 business days. Made To Order items will ship within 2-3 weeks (please also keep in mind the additional transit time to the destination). IMPORTANT: If the color yarn requested is not in stock at my local yarn shop, the order may take longer than the 2-3 week processing time. If this occurs, I will message the buyer immediately to see if they would like to continue with their order. As a full-time employee outside of my Etsy Shop, I may need the full amount of this time to make this item. However, it may be made much sooner! If you want a more accurate processing time, please don’t hesitate to message me and ask.
Custom orders are not out of the question! If you would like to request a custom order, please send me an Etsy Conversation or email me at firstname.lastname@example.org. These orders will take extra time to create and ship, which will be discussed through private conversation with the buyer. If a buyer wants to rush the order, an additional $20.00 fee will be applied. There will be no refunds for custom orders. Please be very specific in your request.
If you have any questions or concerns, please email me at email@example.com or send me an Etsy conversation. If you do send me an Etsy conversation, please check your Etsy account periodically or indicate that you would like me to respond to an e-mail address so that we can facilitate quick communication.