I currently ship my items in the US via USPS first class with tracking. I am happy to ship through UPS if that works for you, however at an extra cost. I am able to ship internationally upon request only. If you require special shipping needs, please feel free to convo me to make special arrangements.
Payment is expected upon purchase. You may contact me if you wish to set up an installment process.
Returns & exchanges
Finished Jewelry: I cannot offer refunds on finished jewelry pieces or custom orders. If there is a problem with your jewelry, contact me within 7 days of receiving and we will work something out to the best of my ability. Please make sure the size is right for you before ordering a piece. I list the lengths and/or sizes on all of my work.
Supplies: If an item or items arrive damaged, please contact me immediately to arrange a return for a full refund including original shipping charges. If you are dissatisfied for any other reason, you may contact me within seven days of receiving for a full refund less shipping. Please read all descriptions carefully before completing your order. Items should be returned well protected and shipped in the same manner in which they were originally received. Items must be in original unused condition.
If an item is lost in the mail, I cannot be held responsible and a claim may need to be filed. When an item has been marked 'delivered' by the USPS it is no longer eligible for a non-receipt claim.
Custom orders are the heart of my business. Please feel free to come to me with ideas for a piece! I am open to wholesale inquiries as well. Many items can be sized to your measurements at a reasonable cost. Thanks for visiting my Etsy shop!!!! Aloha!