Please make sure all your shipping details are correct, if package is undeliverable due to address issues the buyer is responsible for all shipping charges. If package is returned and needs to be reshipped, you the buyer will be invoiced for any additional shipping charges.
I usually ship out everyday. your item will be packaged with care. Wrapped in bubble wrap and packed with packing peanuts if need be.
Most stitch kits are shipped in a bubbled envelope.
I cannot control the post office on delivery of items once it leaves my hands. I cannot be held responsible for the post office losing or damaging the item. If shipping Priority mail you get up to 100.00 in insurance through the post office you will need to provide pictures of the damaged item so I can file a claim.
First class packages does not come with insurance must be purchased if desired. If not purchase I cannot be held responsible once it leaves my hands.
ITERNATIONAL BUYERS: I ship to some international Locations It is the buyers responsibility to pay for all customs, duties or any other fees associated with Internationsl Shipping I cannot be held responsible for packages being held in customs. It is the buyers responsibility to deal with customs. I package the way the Post Office says so there should not be issues. I cannot be held responsible for lost or stolen items I cannot control the delivery services once it leaves my hands If item says delivered, there is nothing I can do. You will have to contact your post office to see what happened to the package.
If you would like insurance on first class packages please let me know, so I can invoice you for this.
Most priority packages come with free insurance up to 50.00.
I accept all forms of payment that is accepted on Etsy.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
No returns. You are buying as is. I purchase the bulk of my items from sales, second hand stores, auctions etc. I do not know the history of the item. Please ask any questions you may have Please ask all questions first. Make sure the item will fit you by asking questions if need be. I inspect all items that I list for damage or flaws. This being said if you receive an item with issues, please contact me and send pictures of the issues. I am human and as much as I look, I could miss something. I do not sell broken or damaged merchandise unless stated in the description. No questions are to small.
I purchase the bulk of my items at Estate sales, auctions and second hand stores, so I do not know if they are smoke or pet free. I do not smoke in my house or have any pets.
My homemade items are all made in my home by myself. If you have any questions please feel free to contact me.