Periwinkle Sheep yarn is usually shipped via First Class Mail or Priority Mail (depending on total weight of your order) within 3-5 business days of receiving payment. I will contact you if there are any delays beyond this time frame.
payment method is through pay pal, credit card, or etsy gift certificate.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I check each skein for any kind of flaw in the spinning or dyeing. While the occasional single knot MAY occur, and is considered normal, please do not hesitate to convo me if a skein has a noticeable uneven spot, or a streak I may have missed. I will issue you a refund for the cost of the yarn, or send you a replacement - your choice!
Please do not hesitate to convo me if you ever need more than one skein for a project. I'll be happy to dye up a fresh batch for you!