I usually ship with the most economical postal method to keep costs down for you. That way, receiving time in Canada and USA would be 7-14 days. Anywhere else could take 14-30 days. However, if you need a specific shipping method like a priority, express or overnight please contact me. Insurance is extra and can be added at the customer’s request. I always ship to the address you have provided during Etsy check out. If you need your order shipped to a different address please convo me or message me. . Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
-If there are any other requirements you are looking for please contact me.
All purchases must be paid for in full prior to shipping.
Payment should be made in a reasonable amount of time no longer than 3 business days. If I do not receive any payment within 3 business days, the order will cancelled.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are unhappy with your purchase for any reason, please convo me and let me know the problem. I am committed to giving you an enjoyable purchasing experience and will do all that I can to make sure that you are a happy customer. If the item is damaged when it reaches the customer, the new item will be sent to the customer after I receive damaged one, and I will take responsibility for shipping cost. The cost of shipping for a returned item is responsibility of the customer.
Custom orders are welcomed for those. The most of leather necklaces could be custom made in different colors, lengths etc