I live in the USA and ship thru the United States Postal Service. Order processing time is 1 to 3 business days before your order ships for jewelry. For felt embroidery items please check each listing as order processing times can very depending on the number of orders I receive at one time.
From the shipping date first class mail takes 2 to 5 business days (in other words up to a week). If you want the package to get there faster you can upgrade to Priority Mail which takes 2 to 3 business days.
International Shipping is not offered at this time.
Payments are accepted thru Etsy payments or Paypal.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All jewelry is made to order. I only accept returns for a refund if the item is defective. Please do not buy jewelry just to see if you like it then ask to return it.
Felties are made to order. I only accept returns if they are defective. Please read each individual listing for the size of the felties before purchasing them. Most of them are between 1" to 2" in size, in other words small.