Items are shipped worldwide, via Portuguese Post, always using registered mail, with a tracking number which is sent to you via convo after shipment.
We use appropriate packaging for safe shipping.
Shipping rates includes all costs for packing, handling and shipping the order.
We are not responsable for any additional customs cost that may occur in the country buyer.
Estimated shipping times, from Portugal to:
USA: 8 - 15 days (except durind Holiday Season which usually take longer, up to 3 weeks). Australia and New Zealand: 2 or 3 weeks. UE countries and Europe: up to 7 days
All prices mentioned in this shop are BEFORE sales tax (VAT). VAT is not charged when the buyer is from outside European Union.
When buyers are from European Union countries, VAT is due. Please consider the additional 23% of the price set for the item.
Payment can be by PayPal or credit and debit cards . You don't need a PayPal account to use this excellent facility but a credit card is needed.
Your item will be shipped after payment confirmation is received.
We reserve the right to cancel a transaction if payment is not received within 48 hours. In this case, however we will contact the buyer in order to fix any problem. If the conversation doesn't occur, then the transaction is canceled.
Returns & exchanges
We cannot be responsible for problems concerning the postal services within any country: not delivery, delays or lost items. But we do our best to solve any problem concerning delivery using the tracking number for the conversations with the postal services worldwide.
If some product arrives damaged by the postal system, please send us a photograph of the damage and we will try the best option solve the problem. Thank you.
Exchanges and Returns: Where returns are applicable, we will only accept return of items that are in perfect conditions. The deadline for exchanges and returns is 14 days. The shipping costs of returns are customer's responsibility.
Custom orders are welcome! Please contact us if you want a specific product or for a particular occasion. Thank you!