Digital instant downloads are available for downloading or viewing on your home computer after purchase. These items are not shipped but can be printed at home .
All physical items will be shipped within 5 working days after payment has cleared. UK-sent by Royal Mail with certificate of posting Overseas via Royal Mail with certificate of posting Buyer will be responsible for any customs or taxes after dispatch. Please allow 4 weeks for overseas delivery as Royal Mail will not conside an item missing until 25 working days have lapsed . So I cannot consider issuing refunds until after this time and and an investigation is underway. Please note in the event of lost item in the postal system, compensation will be claimed through Royal Mail . Fingers crossed it turns up!
I have quoted postage costs the same for buying one or more items, however if you buy 3 or more from me I will refund the difference from the actual postage and packaging costs.
International large or heavy packages will be sent via surface mail. If you require tracking, please contact me to confirm the postage cost. This can take 6 weeks to arrive in USA
I do not refund for items lost due to incorrect, incomplete or out of date address details.
I use recycled packaging where possible.
Payments are to be made by paypal when placing the order. You can use your credit card via the paypal sytem if you do not have a paypal account.
I also accept credit card payment by direct checkout
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All sales are final. Vintage items are as described and will be in appropriate condition for their age. I will package very well to avoid breakages. In event of breakage please convo me with photos so I can refund and claim against the post office
Occaissionally items may be returned in exceptional circumstances within 7 days of receipt subject to agreement. They must be returned in the original packaging and in the original condition. The customer pays the return postage.
As shipping costs are not retrievable I am unable to refund the shipping charge from either dispatch or return.
I am able to make custom orders, so if you see anything you like and would like more, please contact me