All orders are shipped with insurance and signature confirmation, and will be shipped within 24 hours of payment. Saturday orders will ship out on Monday mornings.
We are not responsible for orders lost due to incorrect or incomplete information provided by the buyer. Please double check shipping details before confirming your purchase.
INTERNATIONAL ORDERS: SHIPPING: To ensure timely and safe delivery, a different shipping method may be required for international orders. Please contact us before purchasing your item if you have shipping questions, or would like to inquire about available shipping options that don't appear on the order form. CUSTOMS: Before purchasing, please be aware of the import policies of your respective country of residence. Buyers are responsible for payment of all import taxes, customs, and fees. Additionally, FCP Diamonds will not lower, or alter in any way, an item's declared value or contents on customs forms.
We accept PayPal, Visa, MasterCard, American Express, Discover and Etsy Gift Cards. We offer layaway plans on any item. Pieces or purchases totaling $1,000 and higher require a 25% down payment. Please contact us for details.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Returns must be made within 14 days of receipt. Sized, polished, and custom-fitted items cannot be returned or exchanged. Items returned in the condition they were sent will receive a full refund less shipping. Buyer is responsible for return shipping, including insurance. Items returned without insurance that get lost in transit are not eligible for refund.
CUSTOMIZATION: We offer a $20 resizing fee on sizable gold rings. Please contact us to reserve a listing, for turnaround times on custom orders, and with any and all general questions.
LAYAWAYS: Our layaway plans are flexible and we will do our best to work with you. However, please be advised deposits are non-refundable if in-full payment is not received within the specified and agreed upon time frame. Deposits made on buyer-canceled layaways cannot be refunded.