All items will be shipped within 48 business hours upon receipt of payment via standard air mail (USPS) local post office to both domestic and International. For domestic shipment with total purchase of $15 above, we will provide delivery confirmation but no insurance. For International shipment delivery confirmation not provided,no insurance and no tracking number. Buyer would like to upgrade to express mail (with insurance and tracking number) / Priority(no insurance, no tracking number) / register mail (tracking number, no insurance ) please contact us. We are highly recommend and encourage all our customer to purchase insurance for package. We are not responsible for any order(s) without insurance. It is the Buyers' risk for any order(s) without insurance.
Payment is required to be made as soon as purchase. Order will be cancelled unless we received any communication from the buyer notify delay payment or request for deadline extension. We accept payment through paypal & all major credit card, money order and personal check (from bank within united states).
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All sales are final (no refund). If for any other reason you are unhappy with the purchase please contact us within 3 days upon received any issue more than 3 day will not be accept. Please don't be hesitate to contact us we will do our best to resolve the problem as soon as possible.
For EU buyer there is a following policy changes need to be comply :
- customer need to contact us within 3 day upon item delivery. we need to give you our return address.
- item must be ship out within 14 days of deliver.
All refunds or exchanges must be received within 4 weeks period after order is sent. All items must be in the same condition it was when it was purchased. Refund will be issue back to customer within 14 days after inspected return items condition.
Unless they arrive damaged or defective. The following items can't be returned or exchanged:
- being used, worn , dirty , scratch, stones chip , crack or any other damage to items. - send back items without contacting us.
for buyer who needed to do an exchange or a return purchased item, we need to collect 20% stocking fees. Buyers are responsible for return costs. If the items is not returned in it's original condition, the buyer is responsible for any loss in value.