I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Etsy Studio keeps your payment information secure. Etsy Studio shops never receive your credit card information.
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Terms & conditions
The provisions of German law (BGB) apply.
The contract language is German.
Gem. Kleinunternehmerregelung § 19 UStG no separate VAT is owed.
The presented products represent a non-binding offer.
The contract is only concluded with the order of the buyer and the acceptance by Norest Design.
The delivered goods remain the property of Norest Design until full payment.
Brand names are the property of the copyright holder and are used exclusively to identify components of the product and the quality.
There may be color deviations between the photos and the delivered goods, for this Norest Design assumes no liability. ,
Should individual points of these conditions be ineffective, thereby the effectiveness of the remaining regulations is not affected.
Our articles are used articles from the 50s to 80s (vintage). Age-related signs of wear are common and normal for this type of goods. It tries to describe the goods as accurately as possible.
Luminaires and electrical appliances are checked for function and functionality, for the electrical system as such, we assume no liability.
Electrical appliances, in particular lights should be checked before commissioning by a professional and installed by him.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must (Norest Design Inh Holger Grimm, Saarstr.102, 46045 Oberhausen, Tel: 02086104700, Fax: 004932221921932, E-mail: email@example.com) by means of a clear statement (eg a with letter sent by post, fax or e-mail) about your decision to cancel this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
The attached sample withdrawal form is:
Model withdrawal form
(If you want to cancel the contract, please fill in this form and send it back.)
Norest Design Inh. Holger Grimm
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- name of the consumer (s)
- address of the consumer (s)
- Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate.