I require insurance on all shipments (included in shipping cost). This protects both buyer and seller from loss or damage. I ship USPS or FedEx. If another method is preferred, please contact me with the method preferred and I will let you know the cost. All shipping costs are calculated by the shipping calculator. Combined shipping is available on all items, please contact me with your zip code and I will let you know the exact shipping cost.
International shipping is available. Depending on destination and type of service, insurance may not be available, in these cases, buyer assumes responsibility if I am unable to purchase insurance.
I accept direct checkout, paypal, checks or money orders. If paying by check, please allow 10 days for check to clear before shipment of your purchase. Otherwise, your item will ship within 2 business days after payment has been received. I greatly appreciate payment within 2 days of purchase. If more time is needed, please contact me.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I try to be as accurrate as possible in my descriptions to avoid returns. However rare, some circumstances require returns. I will reimburse the original price paid excluding shipping costs if the item is returned within 7 days of receipt. PLEASE READ THE DESCRIPTION THOROUGHLY AND ASK QUESTIONS BEFORE PURCHASING.
If you wish to have a custom size frame made, please email me at: colocubbie@ hotmail.com. Or you may call me at 719-395-8506. I will quote you a price at that time. If you are interested in wholesale prices, please contact me.