___________________________________________________________________________________________ BEADS & SUPPLIES: ship directly from Hamilton, ON Canada within a few days. Time to reach you varies but is estimated to be: Canada: 3-14 days, USA: 5-24 days, Australia/NZ, Japan: 9-29 days. NOTE: ANY import tax, fees, duty, VAT (if applicable) is your responsibility to pay upon products' arrival in your country, and is not included in the price you pay to me.
INSTANT DOWNLOADS : Delivered Electronically in the form of digital files. Files purchased are for you to download to your computer. NO physical items will be sent.
ALL OTHER PRODUCTS: Ship from my manufacturer in the United States. If you are not located in the USA please be aware that any import taxes, duties or VAT are your responsibility.
CHECK YOUR ADDRESS: In the event a package is returned to me, or my production partners, due to an incorrect delivery address given, buyer is responsible for all postage costs. These costs have been paid to Canada Post/USPS/or other carrier, and cannot be refunded. __________________________________________________________________________________________
Payment may be made through Paypal or Etsy Payments/Direct Checkout. Thank you.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Due to the nature of DIGITAL items, no refunds will be given once files have been downloaded by purchaser. For other products: please contact me prior to returning. Item (s) must be in original, unused condition. Buyer is responsible for all shipping costs on returned products and original S&H fees cannot be refunded.