After you submit your order, it begins to process and you cannot make any online changes to your order. To make any changes or updates such as the billing address, shipping address, item quantities etc or to cancel your unshipped order, please email me directly at muslimzon [at] gmail.com and I will accommodate your request. Once the order have shipped, it cannot be changed or canceled.
We want you to be happy and satisfied with your muslimzon [at] gmail.com purchase. If you wish to return or exchange a purchase please email us at muslimzon [at] gmail.com . We will make sure to respond to your request in a timely manner.
Once you ship back the item/s, please provide us with a tracking number so we know when to expect the shipment.
All products purchased through MuslimZon.com must be returned within 15 days from the delivery date for a refund, exchange or a store credit.
Returned products must be: » in their original packaging, unopened » returned via the mail service of your choice, with tracking Refunds do not include shipping costs
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.