I want my customers to receive their purchases quickly and cost effectively. I post within 1 to 2 working days and use the Royal Mail Service here in the UK. I ship worldwide.
For UK customers I use the 2nd Class Delivery Service. This means delivery should be within 2 to 3 working days including Saturdays. If you would like a different service please contact me.
For overseas customers I use the Royal Mail Standard International Service. Within Europe delivery should be within 3 to 5 days and to the rest of the world within 5 to 7 days. If you would prefer a different service please contact me.
Please note that outside of the European Union package there may be a customs charge for buyers. Packages may also be delayed in customs.
Please pay for your order within 48 hours.
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I accept returns within 30 days of purchase. If the item is returned in it's original condition I will refund the amount paid (price and postage) immediately. The return postage cost will be paid by the buyer. Please contact me if you have any queries.
I will process, pack and post any order within 1 - 2 business days.
Much care is taken when packaging items for shipping to prevent damage in transit. To be more environmentally friendly I use recycled packaging materials if they are in good and suitable condition.
If you want to purchase more than one item from my shop there are two options. You may place the order and pay the cost of posting for each item. The difference in cost will be refunded immediately the package is dispatched. Alternatively if you contact me I will give a price for the shipping of the items together if that is possible.
I give the details of dimensions for all my items. Please check this information so that you will be aware of the actual size of the item