Most items ship via Canada Post. Ready-made items will go out within 3 business days of your cleared payment. Made-to-order items will take longer before shipping. Outside of Canada, deliveries might take 3 weeks or more to arrive, but usually will reach you within 14 business days.
**Please be aware of your Country's import tax and duties - buyer is responsible for those fees, if any.**
Shipping method may change at my discretion. This includes sending by alternate shipping service or adding 3rd party shipping insurance.
In the event a package is returned to me, or my production partners, due to an incorrect delivery address given, buyer is responsible for all postage costs. These costs have been paid to Canada Post/other carrier and cannot be refunded.
Full payment is due at checkout. No orders will be shipped prior to payment clearing.
PLEASE NOTE: you, as the buyer, are responsible for any import tax, duties, VAT or other costs charged by your Country and/or postal system.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please check the pictures carefully and feel free to convo me with any questions before you buy. Items on the exceptions list ( for example earrings, instant downloads) cannot be returned. Most other items can be returned within 1 week and in original, undamaged condition, for a refund LESS shipping cost. Please contact me before returning.