I ship worldwide and the items will be shipped within 2 days of payment.
International shipping is expensive, so I try to ship for the lowest rates: I will send your order based on Priority (unregistered) mail. Registered shipping is possible, please send me an email before you pay and I will give you the possibilities and prices for your country.
Please allow up to 14 business days for arrival of your purchase (due to customs, it may take even longer!)
Please be aware that occasionally customs may detain or add charges/tariff to goods being shipped into the country. Unfortunately these potential circumstances are the responsibility of the buyer. I cannot mark items as "gifts" to avoid customs fees.
I currently take PAYPAL only, but if you live in the Netherlands, please contact me if you would like to pay by a bank transfer. Payment should be received within 3 days after purchase. If you are having trouble paying, please let me know ASAP, or the item will be relisted.
Returns & exchanges
I love to create my beads and jewelry and when you order a piece, I want you to love it too. But if, for any reason, you are not completely satisfied with your order, please contact me so we can try to work out the problem. If the problem is unsolvable, you can return the item(s) within two weeks and receive a refund of your money (minus shipping costs) after I received it in it's original condition.