I ship via the United States Postal Service. Once the package leaves the studio I am not able to track it other than the tracking number that is sent to you. If there are any issues with where your package is please contact your local post office with the tracking number for more information.
International Shipping:
International shipping to Canada is $20 and will be shipped Priority Mail through the USPS, including insurance. All other international orders will be shipped Priority Mail through the USPS and shipping will be $40 and will include insurance.
Combined Shipping:
We’re small potatoes compared to places like Amazon and Walmart so we thought, we can totally combine shipping on multiple orders! Then we learned the hard way one too many times why it’s not a good idea….because we mess up your orders. Alas. We’re just as bummed about the logistic issue as you are because we aim to please! The one thing we can offer--low shipping rates and pretty packaging. Thank you for understanding.
Lost Orders and Address Issues:
We use the United States Post Office to ship. We are not responsible for lost, stolen, or incorrect delivery of packages once there is tracking info for your order. Similarly, if your Paypal or Etsy addresses are not correct, we cannot be held responsible for those MIA packages. Should you find yourself in this position, we encourage you to take your tracking number to the PO and see what can be done.
Holding Orders:
Due to the nature of being a small shop we are not able to hold packages.