We ship every Monday-Friday via the United States Postal Service. Packages will ship First Class mail and larger, heavier orders will ship Priority mail. This applies to domestic United States orders only.
We are happy to ship internationally.
We ship to the address you have on file with Etsy so please make sure it's accurate and current. We print out shipping labels through Etsy on orders sold here so that tracking is easy and convenient. All packages will have a tracking number. If your package is damaged when you receive it, please inform your mail carrier immediately.
Orders are not considered lost until the following amount of time has passed: --------Domestic U.S.A.: 21 days past shipping date. --------International: 45 days past shipping date.
All in-stock orders are shipped within 1-2 days. All custom orders will require a few extra days.
We accept all major credit cards and debit cards through either PayPal or Etsy's Direct Checkout.
Returns & exchanges
We want you to be completely happy with your purchase from us so if for any reason you are not completely satisfied, please let us know.
We accept returns within 7 days of receiving your package. Buyer is responsible for return postage.
If the tracking information given shows that the package has been delivered to your address, Sweet Gildings is not responsible for any refunds. It will be the buyers responsibility to file a claim with the postal service.
I would be happy to create a custom listing for you. I work in my studio everyday so if there is something you would like me to make you, just send me a message so we can discuss it!