I ship within 24-48hrs after payment. I also ship as economically as possible, but will not compromise product integrity by using too small a box or not enough packing material to try and save on shipping fees. If you want it sent to a different address as a gift I will add a card. Due to the nature of these pieces ( the flowers) I have found that combining for shipping can be iffy. Some accomodate this better than others, it depends on the final shape and size of the flowers and I reserve the right to determine if the final package is shipworthy. I do my best!
Shipping costs are a challenge to get correct at the best of times, when rates change there may be errors. If shipping costs to you seem overly high, please contact prior to purchase for a quote direct to your zip code. USPS costs are what I base my charges for listings on. Before shipping I always check with other carriers for the most economic shipping and pass any savings to you, the buyer in the form of a refund. If asked prior to purchase I am happy to research the costs and adjust pricing.
Direct check out, paypal
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 2 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I insure my all my items, so if the worst does happen, photos please, and don't throw anything away! When shipping large and/or heavy items I will often use Federal Express. If your purchase falls into this category I must have a home or business address to ship to, I cannot ship to a PO box. It saves a lot of time if this information is available upon purchase.
Vintage pieces are just that...vintage, which in all cases (in my shop) means used. I describe as accurately as possible, but please ask any questions or request additional photos prior to purchase. Any noticeable flaws will be noted in an item's description; however, despite my inspection of the items, sometimes minor flaws may be unintentionally missed. I accept returns on a case by case basis, such as an item you received was inaccurately described. For these, return shipping will be provided (same as original cost). Piece(s) must come back in same condition as received, which means careful repacking on your part. Any returns must be approved prior to shipping, and if item was described correctly or there was a change of mind, buyer is responsible for return shipping cost. Refunds for items damaged in transit are processed upon receipt of photos and completed signed affidavit from buyer.(Needed for insurance). Please save packaging, do not return. I promptly refund in these cases so please contact me before leaving review as customer service is very important to me. Please note that vintage glass items should be hand washed, dishwasher not recommended! Anything shipping to EU countries fall into the same return policy as US policies, buyer to be responsible for return postage and any additional tax (VAT) or customs fees.
All my vintage items are priced according to research I've done with like products. I try to price somewhere in the middle, but if there is something you really like that seems out of line with the current market, just convo me for a conversation...