Deliveries are sent via Royal Mail 2nd class. If an order is placed before 2:30 on a working day, the aim to post the order by the end of the same day. Where this is not possible the order will be sent out the new working day.
I accept credit cards, Paypal and Etsy Gift Cards. Payment is expected in 7 days, if there is a problem then please contact me as soon as possible.
If you're new to shopping on Etsy, check out: http://www.etsy.com/help/article/339 For paying by debit/credit card via PayPal: http://www.etsy.com/help/article/361 For information about Etsy Gift cards: http://www.etsy.com/help/article/3088
Returns & exchanges
If you are unhappy with any of the items you have purchased, you can return it back to us within 14 days. The item must be in it’s original condition.
You are responsible for the costs of returning an item. Postage & packaging charges will not be refunded unless the item is faulty or has been sent in error.
Items returned from outside the EU must be clearly marked on the customs label as "returned merchandise" so as not to attract import duty / VAT.