We ship within 1 business day worldwide from Saskatoon. We do refund excess shipping charges. It is near to impossible to figure out what the combined shipping cost is for multiple purchases.
We ship daily and do our best to get your order to you as soon as possible. Once we have shipped your item we are at the mercy of the postal agencies, most times they are awesome, sometimes the patterns take a little longer to arrive than they should.
We do understand life happens, if you need to cancel an order please let us know right away, we ship quickly and many times a day.
Returns & exchanges
I gladly accept exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Patterns as a rule cannot be returned for obvious reasons. We want your shopping experience to be a pleasant one and will work with you should a problem arise. Please contact us..
Communication is key to a great transaction if you have any questions, we welcome your feedback or queries and would love to hear from you. We are thrilled to be able to say we have sold over 2,000 patterns here on Etsy . We have been selling online since the early days of online selling, we love it.