All of the jewelry is shipped within a day or two, depending on when the order comes in. The larger sculpture requires a little extra time to pack and arrange shipment. The jewelry and smaller items are shipped via the USPS. The large sculpture is shipped via UPS. We also ship Internationally, and the carrier depends on the item. All purchases over $100 are shipped with insurance. Tracking numbers are supplied for all shipments.
Payment through Etsy is preferred, but PayPal, Visa, MC, and Discover are also accepted. For credit card sales, please call: (561) 452-6526. Payment plans for larger sculpture or commission work are available through consultation.
Custom orders require consultation regarding payment. Jewelry orders must be paid for prior to completion. The larger scale commission work require a contract that outlines the payment schedule.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds are accepted providing the merchandise is returned in new condition and within 7 days of purchase. Full refunds are given for any damaged shipments. Refunds for the merchandise, minus shipping charges, are given for returns due to a change of mind, etc. Return address: Forge Hill Sculpture, P.O. Box 102 Montmorenci, SC 29839 33414 (561) 452-6526
All work is 100% Satisfaction Guaranteed. Commission inquiries should contact the sculptor directly at Stonepony66@aol.com or (561) 452-6526 Commissions accepted from tabletop to life size. Wholesale opportunities are also available. See web site for larger scale work: www.forgehillsculpture.com