I use recycled items for packaging to keep cost at a bare minimum. Please excuse the sometimes recycled envelopes too. :) I will ship USPS with delivery confirmation usually within 24 to 48 hrs( 1 to 2 business days) Orders over $40 will ship Priority Mail or First Class with insurance included. Please let me know if you would like to purchase insurance for orders less than $40. Orders less than $40 are not covered if lost or damaged unless insurance is purchased additionally. I give price breaks on larger orders. Please inquire. :)
I prefer PayPal, as a buyer and seller I feel this is the easiest and safest way. I do now accept credit cards, etsy gift cards and now Etsy direct checkout.
Returns & exchanges
Customer satisfaction is important to me as a shop owner. All of my stones (except custom altered) come with a 100% money back guarantee. If you are not happy please let me know within 14 days of receipt and I will give you a full refund less shipping. I ask that you pay for the return shipping and provide a tracking number for all returns. If the item is not returned in the same condition as when it was shipped (unless stated before return) the refund will not be provided. I do not reimburse for original shipping. Refunds and exchanges are always welcome, however, remember you pay for shipping. Damaged or lost items are not covered unless you purchase additional insurance for the return.
I try my best to get accurate color in my photographs but please be aware I am not a professional photographer. Please take into consideration different computer monitors and color settings. Also I try to provide a size reference by using coins in at least one picture but please read the approximate measurements. Although most of my stones are sold in pairs, please be aware that they are not always mirror images of each other. Usually one side will be slightly smaller or thinner. I will make reference to this on the individual listing if there is a major size or color difference between the two sides.