READY MADE ITEMS : Will be shipped out within 1-3 working days (Mon-Fri) by registered air mail.
# Please take note that there is no tracking available for P.O. box address.
HANDMADE/CUSTOMISED ITEMS : Kindly allow time for product making. Please convo me for the shipping out date.
DELIVERY TIME : For overseas buyers, kindly allow between 15-30 working days for delivery.
Please take note that although we do worldwide delivery, we are unable to deliver to certain countries due to local/international restriction. Please convo me if got any enquiries.
I have no control over the parcel once it's out of Malaysia. Delivery may stretched to 6 weeks during peak season, unfavourable weather conditions, customs and other factors.
All payment are to be made through Paypal.
*Customs & import taxes:- Buyer are responsible for any customs or import taxes that may apply. I'm not responsible for any delays due to customs.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
*The following items can't be returned or exchanged:- - Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalised orders. - Tutorial purchased and downloaded are not refundable & returnable.
*Condition of Return/Exchange:- I offer return/exchange for damaged item upon delivery. Please contact me within 5 days after receiving your orders with photos. The item need to be return to me within 14 days upon receipt of shipment. Buyer are responsible for the return shipping cost. If the item is not return in its original condition, the buyer is responsible for any lost in value.
*Question about your order:- Please contact me if you have any enquiries regarding your order.
Tutorial will be delivered in PDF format after payment received to buyer's email address registered with ETSY. Please acknowledge receipt of PDF files. I would really appreciate it.
Tutorials are intended for use by one (1) person only. You can download and print one copy for your own personal use.
Please do not distribute, lend, copy or mass produce the tutorials for the intention of resale or for jewellery-making workshops.
You are encouraged to apply the techniques learned from this tutorial to create your own new designs.