Purchase this listing if you need to do any of the following to an existing design from my shop:
-Change the Size
-Change the Colour
-Add Custom Text/Personalisation
-Small Font Changes
♥ ORDER INFO ♥
Please note that this is an ADD-ON, so an extra charge to what you have already purchased. You may need purchase more if you need to add several things. Please contact me prior to purchase if you are unsure of how custom add-ons work.
Lastly, I know it sounds boring but please read my policies before you buy..... Thank You!
Some digital items are available as instant downloads. Once you have paid for your item you will receive an email with a link to download your products instantly! You can also access your download anytime by viewing your etsy purchases. The files are sent as pdfs in a zipped compressed folder, created at a high quality of 300dpi. You will need Adobe reader to access the files. You are responsible for having downloading this program to view the files you purchase. We will always be here to offer help with any issues that may arise but will not offer any refunds if you cannot figure out how to open it.
Custom digital items will be emailed to you at your registered etsy email address.
Please note that colours vary slightly from one monitor to another and the quality of the print will also depend on printer inks and paper.
Shipping times for all items are between 3-5 working days insha Allah. Please contact me beforehand if you need a rush order.
All items are sent to your etsy registered address, let me know if you need it to go elsewhere please!
For handmade goods, they are shipped out second class delivery to the UK. First class upgrades are available too. For international orders, they are shipped out International Standard from the UK.
International customers are responsible for any additional custom fees and taxes.
Paypal and Direct Checkout payments are accepted. We also accept Etsy Gift Cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
- I do not offer refunds for digital files, as once you have purchased they cannot be returned. Please read the product description carefully before you make your purchase.
- You can return items up to 14 days of receiving them, if you decide to change your mind. Item must be sent back in original packaging, at the cost of buyer before any refund/replacement is issued. -Damaged or wrong items, will be replaced/refunded -In regards to lost items, I will happily replace or refund them MINUS the shipping costs. I understand it is upsetting to not receive your product but I have no control over delivery once it leaves my home. For international customers, I really recommend you purchase tracking for an extra cost – pm me for details.
Refunds for CUSTOM orders for both digital and handmade goods are not permitted as time and energy to make them has been invested.
Customer service is a TOP priority for me, so please contact me before leaving any neutral or negative feedback!
Copyright (C) MadebyUmmi 2018 All images,photos and fonts have been licensed and protected, so please respect this and do NOT copy.
Purchase of my products entitles the purchaser the right to reproduce the pages for PERSONAL USE only.
YOU MAY NOT: - Print and sell any product in any shape or form without my permission (Any selling for charity purposes you will need to contact me first!) - Share, give away or distribute the files in part or whole in any way. If there is a need for you to share, I MAY allow you to do this but please get in touch with me first. I do usually want all my customers to be happy, and say yes, so please do not hesitate to get in touch.
These are my policies and are subject to change without notice.
Thank you for reading the tiny details, and happy shopping!