Shipping is via USPS for all orders. Please confirm your shipping address on Etsy. All shipments are sent to your Etsy address unless instructed otherwise. I purchase tracking on every US shipment, you will be emailed your tracking number upon shipping. Due to the variable nature of shipping I cannot guarantee delivery dates regardless of which kind of service is selected. No shipping service can be 100% guaranteed ( even UPS- one day). I am also not responsible for packages delivered but stolen or misdelivered, please make sure your address is correct.
If you wish to cancel your order, it must be done within 12 hours of your purchase, as I begin work on items immediately.
If you're new to buying on Etsy and confused, click this for help: http://www.etsy.com/help_guide_checkout.php
Local? Lets arrange for a pick up/delivery to save on shipping.
Overnight or Express shipping is available at an additional cost. Please contact me to discuss this option.
I accept Paypal, major credit cards and Etsy gift cards. You do not have to have a Paypal account to purchase items. Paypal allows the option of paying with a credit card or bank account. Please follow the step by step instructions at checkout or you can always contact me for questions regarding payment.
Returns & exchanges
Unfortunately I cannot issue refunds at this time. Choose your size carefully.. I ensure quality of all crocheted items when in my possession but please understand that I cannot be responsible for loss, delay or damage during shipment and delivery.