I ship with USPS first class mail delivery, within 2-4 business days of your order unless noted as otherwise in the actual listing. Insurance is optional. Please contact me if you would like to pay for insurance. US. Priority and overnight Upgrade are available. Orders paid through PayPal must be shipped to the address on the PayPal account, no exceptions. All orders paid through Etsy Direct check out, orders are shipped to your address on Etsy. There will be no refund, exchanges, cancellations or replacements for packages that are shipped to the incorrect address due to customer error. If package is returned to me, it will be the customers responsibility to supply the seller with the correct shipping address and customer pays to reship the returned order.
My payment terms are payable upon purchase by PayPal, credit card or money order US funds. If the money order is not received in a week, with no communication from the buyer, it is my right to cancel the order. Orders will be shipped immediately upon cleared payment. New to Etsy payment? Having trouble? Please check this link for help. http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
I will happily take returns but must receive the item in the original unworn condition it was shipped in postmarked within 7 days after it was received.
Custom items are not returnable, changeable or exchangeable after the order is placed.
I use top of the line products but keep in mind that these little works of art need to be treated respectfully. Many items used are fragile. I highly discourage pulling on or off, tugging at, cleaning your house while wearing, or throwing into the pit of your purse, etc... I take pride in my workmanship and try to make high quality jewelry. I will cover some minor repairs free of charge. Please contact me regarding any repair issues. All shipping costs for repairs are the buyers responsibility.
To ensure that your purchase stays pretty, I suggest keeping your piece in a box containing non-tarnish white cotton. You can also put your jewelry in an air-tight plastic bag. I always include these with purchase. Oxidation occurs naturally due to sulfur in the air reacting with the metal. If your piece does tarnish, it is easily cleaned by rubbing it with a soft cloth.
Minor repairs are free for the first year if needed, shipping is the buyer's responsibility. I'm also happy to provide pictures of any item hanging on a person's neck etc. directly to your e-mail.
ENVIRONMENT: I love trees! Please note in an effort to save the environment, I do not send paper receipts. You may view your receipts here under *your account* and *purchases* . If you do not wish for me to send a gift box, that helps too. Please request no box at checkout in notes otherwise I will send one.
SOCIAL MEDIA Thank you so much for supporting my love for making jewelry! Follow me on Facebook by clicking my FB button .
ALL PHOTOS ARE COPYRIGHT ToriBeth Designs 2016 and may not be used without my permission. You may pin them on Pinterest, of course! I am not responsible for any accidents or bodily injury that result while wearing my jewelry. My aim is to create beautiful pieces that can be worn everyday alone or layered for a more stylized look. I love working with color, Silver, 14K Gold filled and 14K Rose Gold filled. Need an item made with a different stone or something you hold dear to your heart? I am happy to do custom orders. Are you a man who needs advice picking something out for your special someone? Just ask!
If you find something in the Sold items you wish you'd seen first, please feel free to contact me to inquire if it can be remade. Mostly they cannot, however, a similar stone or wrap might be doable.
My items are not designed to be for children under 12. Please keep all jewelry away from small children.
I am not responsible for any accidents, allergy or bodily injury that result while wearing my jewelry