Most ship within 24 hours of payment via USPS priority or first class with tracking. Insurance will be purchased via the carrier for more expensive items. If I am unable to ship within a 24 hour window I will communicate this and thank you in advance for your patience.< :) In rare instances I may use FedEx to ship as well.
PLEASE LET ME KNOW IF THE ITEM IS TO BE SHIPPED TO A DIFFERENT ADDRESS. I ship automatically to the address that Etsy tells me to ship to. If there is any doubt I use the Paypal address.
I try to ship in a Tyvek envelope as much as possible to save on the shipping costs. I may also ship in boxes if necessary. All pieces are shipped clean, folded and wrapped in tissue that is fastened with a tulle bow. In many instances the piece is gift-wrapped ready. I think it's nice to receive a gift even if you bought it for yourself! -:)))!! - don't you?
If you live outside of the USA please be patient with your country's customs. I've heard it can take up to 6 weeks to receive parcels. It will be worth the wait though, I promise! In the USA it takes a few days to arrive.
I LOVE feedback so please let me know how I'm doing! Thank you!
I prefer purchase at the time of selection but will work out other plans as well. Please email me for an arrangement. If an item goes into a cart, remains unpaid for and without an arranged payment plan for over 24 hours; I reserve the right to void the cart purchase. Virginia tax 6% for VA purchases.
Returns & exchanges
I must receive an email within 24 hours of receiving the piece. Returns must be received in same condition and within 14 days of receipt of package. Losses due to shipping will be refunded via the postal carrier if insurance has been purchased.
I may require a 50% deposit for custom orders before the project is begun. This covers any out-of-pocket-expenses. I expect full payment for a special order within 7 days of completion. These conditions are discussed on a project by project basis. If you have any questions PLEASE ask!