International shipping is at a flat rate of $5.50 however many items you purchase via Registered Air Mail, unless otherwise advised by the buyer. (On-line "track and trace" service is only available for certain countries)
I ship all items out within 24 hours of receiving your order. I do not ship on weekends. I will not be held accountable in the event that the shipment arrives damaged or is lost. Though I will do my utmost best to render assistance.
I accept PayPal. If you do not have a Paypal account, it is still possible to pay with a credit card. Just choose the option 'Paypal' and then find the option 'pay by credit card.' I expect payment at the time of purchase. If you are not ready to purchase, please convo me and ask for a reserve.
Returns & exchanges
If you are not completely satisfied with your gemstones you need-tell me within 3 days of receiving the item. I will expect the item to be in the post within 5 days of you receiving the item. Once i have received it, i will give you a full refund(without shipping).All items must be returned in original condition. However shipping will be at your own cost. Thank you for your patience and understanding.
MATCHED color & size When dealing with NATURAL GEMSTONE briolettes and bead gemstones you have to realize that most all are hand cut. As a result, attempting to find a perfect match, with these stones is very difficult, if not impossible. I do try to do my best to try to color and size match all stones in each and every package.