*FOR YOUR SHIPPING INFORMATION PLS CHECK ON YOUR ETSY INVOICE "SHIPPED" UNDER YOUR ADREES INFORMATION YOU WILL FIND THE DATE THAT YOUR ITEMS ARE SHIPPED!!!! ALSO YOU WILL RECIEVE AN E-MAIL FROM ETSY THAT YOUR ITEMS ARE SHIPPED :)
*Items will be shipped out from Germany by iNTERNATIONAL REGISTERED Mail. *FLOWERS and Baby Blanket will shipp with Registered Mail (Tracking number).
* Purchased Items ,Special Order items and Custom Orders will be shipped out as soon as they are ready :)
DELIVERY TIME Generally the post will get the items to the USA or Asia in about 2 weeks or sometimes less. Postage within Germany and EU will take about 3 days or less.However, sometimes parcels can get held up in customs which may take longer.
Shipping to Europe takes between 4/7 days. " United States takes between 7/15 days. " Australia takes between 7/15 days. " Singapur takes beetween 10/15
INSURANCE All orders will be shipped via regular mail without insurance or tracking information. I will not be held responsible for items lost during delivery. If you prefer tracking Number or the item to be sent registered, additional charges will apply.
INTERNATIONAL CUSTOMS Please consider possible import duties and taxes that you will have to pay for orders outside the EU. I do not take over additional taxes, custom-duties, clearances on exportation, etc. I'm not an expert on this, so if you need further clarification, please contact your local customs office.
Thank you very much and hope to see you soon :))
I accept "Paypal,credit card, debit card, or Etsy Gift Card".Please pay for your item once your Etsy transaction is complete.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
REFUND -CHANGE-CANCEL ORDERS
For any reason if you are not happy with your purchase, please convo me and we can work something out.
Thank you :)
***THE PICTURES AND THE CROCHET FLOWERS ARE ORIGINAL ! PLEASE DO NOT USE THE PICTURES FOR YOUR OWN SHOP***THANKS***
***Dear Customer and Visiters*** I am not re-seller and my items are not coming from China or other country .All my items are made by my self :) and with Quality yarns :) Thank you very much for your trust :)***