The current turn around time is approx 2-3 weeks(before shipping).
Each item is handmade to order so please plan your purchases accordingly.
If you bought a READY TO SHIP item I will send your order within 2-3 working days.
Spain: National Standard Shipping (with sign) Standard shipping 3-6. working days national (Spain). Standard shipping 4-7 working days for Ceuta and Melilla. (no nos hacemos cargo de gastos de aduana e impuestos locales)
International: Standard Shipping Everywhere Else out of spain (with sign) 7-21 working days.
Working days do not include weekends (saturdays and sunday) and Holidays.
The delivery time can slightly change depending on the country of destination.
INTERNATIONAL BUYERS PLEASE READ: Please be aware your country may charge additional customs duty and/or import taxes. As the seller I do not pay for any applicable duty, value added taxes (VAT) or import consumption taxes charged to you by your country. The recipient of the merchandise will be required to pay the duty or VAT upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT.
I accept Etsy Direct Checkout and Paypal payments for smooth and easy transactions. Payment is due at the time of purchase.You don't need your own PayPal account to use the service, you can use your credit card to pay.
Import duties, taxes or other charges are not included in the price of the product or shipping cost. These charges are the buyer’s responsibility.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Returns of pieces already sold are not accepted because they are specially made for your special day upon your order.
Due to the nature of the bridal business I cannot accept returns or exchanges Due to health regulations we can not accept returns on any of our hair accessories or jewellery. Because of the 'couture' nature of our products, all sales are final. I do not refund shipping costs. No refunds or exchanges
So please, choose the item that you wish and do not hesitate in contact me if you need some additional information.
Anyway if you have any problem when you received your order, contact me within 24 hours that you received it.
Please check your shipping address! Packages that are returned to me because address is incorrect or are unclaimed (not picked up from the post office, if not received at home) will be refunded minus the shipping costs.
If you are happy with your purchase, It would be great if you could leave a feedback about the product and service ★★★★★ Thank you very much.
WHOLESALE If you have a shop (on- line or physical store) and you are interested in our designs, please contact me . I offer very good conditions and prices for.