We will only ship to the address entered in PAYPAL.
We will ship within 3 - 5 days of receiving your order. Please allow up to approximately 2 weeks for delivery of your Zenso Creations product.
Once payment is received product will then be mailed out.
PLEASE CONTACT US IF YOU HAVE ANY ISSUES WITH YOUR PURCHASES.
Custom orders require a 50% non-refundable deposit.
Deposit for custom or reserved orders can not be refunded once the order is placed. All reserved custom items are for a 60 day period, if you need more time please email us to make arrangements otherwise the reserved custom items will be relisted after 60 days and deposits are not refundable.
8.1% tax will be included on all sales.
Zenso Creations accepts credit card payments through PayPal.
Returns & exchanges
Returns accepted but customer is responsible for shipping cost.
CUSTOM DESIGNS ARE FINAL SALE.
Shipping cost is not included in refunded items.
Materials: Zenso Creation uses the finest quality semi-precious stones, bali beads ,silver plated & gold plated metal beads. Fresh water pearls, shelled pearls, swarovski crystal sterling silver & vermeil gold. Feather earrings are made from natural badger saddle rooster feathers . Caring for your jewelry: Zenso Creation will not be held liable for any damages incurred after the receipt of products. To ensure that your Zenso product remains in beautiful condition over an extended period of time, please observe the following instructions below on how to care for your custom made jewelry. *Always put your jewelry on last when dressing and first when un-dressing . *To preserve the lifespan of your feather earrings always store them in a cool dry place in its original box or hang them up when not using. You can also run them under water and allow for them to air dry to clean the product and fluff out the feathers. *Store your jewelry in a soft pouch to avoid scratches. *Polish your jewelry frequently with a soft cloth to maintain its original, lustrous finish. *Avoid using salt water, vinegar, bleach and any other abrasive material to clean your jewelry as it will damage your custom made piece. *Always remove your jewelry before washing hands, swimming, and/or applying products (e.g., perfume, hairspray, soap, or lotion), as this could harm the metal and reduce the life of the plating, as well as cause discoloration and loss of crystal brilliance. * Avoid knocking your jewelry against hard objects that can scratch or chip the crystals or semi precious stones.