Shipping is 3 - 5 business days AFTER we receive payment from the customer. There are times, however, when our life gets a little interesting... we will notify you promptly of any changes in shipping.
We ship within the Continental U. S. and International buyers can contact us for shipping rates based upon the postal code for your country. If there is a significant difference in the shipping amount, we will gladly reimburse the difference to your PayPal account. USPS does not offer insurance on international transactions which means if we ship an item to you, and the item is lost or not received, a claim is filed through the post office. Your money will be returned, but we will lose the inventory and the money. You can read more about PayPal policies on their website. Please do not take offense; this is for the benefit and protection of both the buyer and the seller.
We often use recycled boxes for shipping; we do our utmost to make sure your items are packed very carefully and arrives safely - that is always a priority. Please let us know prior to purchasing an item if you would like to add insurance to your shipping. We are not responsible for damage or breakage during shipping.
If you need EXPEDITED shipping we need to be notified before you make your purchase. Shipping will be modified to reflect actual costs.
Shipping costs are NON-REFUNDABLE.
Be sure to check out all of our shop policies before you make your purchase so that the transaction goes as smoothly as possible. From time to time items can be damaged during transit. Please consider purchasing optional insurance for a nominal additional fee. Happenstance N Whimsy is not responsible for lost or damaged items.
We accept Pay Pal, (preferred payment method) US Postal Money Orders, and if paying by personal checks, there will be a 7 day processing time frame before your item will be shipped.
Regarding international purchases: If you are not confirmed with Pay Pal, we will not be able to complete a transaction on Etsy. Pay Pal has very specific policies in place to protect the seller and the buyer.
If you have any other questions, please email us as we check our shop site on a regular basis.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
All sales are final. By making a purchase at Happenstance N Whimsy you are acknowledging that you have read our policies and agree to them. Since most of our merchandise is vintage, antique, or gently used, we do our best to describe each item accurately and list any flaws we find. Please be sure to check the item description and pictures carefully. Convo us with questions before purchasing. We want you to be 100% satisfied. We would appreciate you getting in touch with us if there is a problem.
Thank you, Jan and Karen
We are happy to place items on a Reserve listing. The maximum time for an item to be held on reserve is two (2) business days. If you need other arrangements, please email us through our Etsy shop.