I will ship your item within 48 hours of receiving payment unless otherwise specified (such as made-to-order items).
I ship by USPS first class mail with delivery confirmation and tracking number included. Shipping to Canada is First Class Mail and includes a certificate of mailing. I offer a multiple item shipping discount & free shipping code for repeat customers.
International shipping is done through Etsy First Class International shipping. A tracking number is provided to track package until it leaves the United States. I am not responsible for the package once it leaves my studio. If you would like to upgrade to Priority Shipping that option is now available.
PLEASE NOTE: Customs Duty, Excise Duty and import VAT are NOT included in the shipping fees. They are the responsibility of the buyer.
I recycle packaging whenever possible. Please specify if you would prefer brand new.
Payment is due at time of purchase. I accept payment through Paypal & Direct Checkout - neither of which gives me access to your credit card info. You can use your credit/debit card through Paypal even if you don't have a Paypal account.
Returns & exchanges
I want you to be happy with your purchase. If there are any issues please contact me so that I can fix the problem. I GUARANTEE that all items in my shop are accurately described and represented to the best of my ability. If you are not satisfied once you receive your purchase, contact me within 5 days of receipt and we will find a solution ASAP. I will gladly replace the item (if possible) or refund your purchase price once the item is back in my hands. Buyer pays all shipping expenses. Item must be returned from a smoke-free environment in like-new condition.
Refunds or exchanges will be provided for shipping damage or loss only with the buyer's cooperation for insurance payout. Please preserve the package exactly as it arrives and take pictures immediately.
Colors appear differently from screen to screen, even in different lighting situations, so always refer to the item details for additional descriptions.