I usually ship orders within 48 hours of purchase, unless it's a commissioned or made-to-order item. Every effort is made to ensure that your purchase arrives in a timely manner. Great customer service is my goal!
Made-To-Order T-Shirts, Pillows, Totes and Carry-Alls are shipped from the print shop I work with, via UPS or Fed-Ex and are drop-shipped to the customer. A shipping notification will let you know your order is on its way!
PLEASE NOTE: I use clean recycled shipping materials when possible. Go Green! I ship all prints in plain packaging to try and thwart theft in the shipping process. Fancy packaging may lead to theft!
I use Etsy Shipping labels and delivery confirmation (tracking) is included in the shipping charges on all items shipped within the USA. I ship First Class through USPS. Larger items are shipped via Parcel Post.
International orders are shipped First Class International. I'll send you the custom's form number at the time of shipping. International customers are responsible for any customs and duty fees they may incur.
Payment is expected immediately at check-out through Paypal or Etsy Payments, which includes many types of credit cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds are given if requested, except on custom orders, as long as the item has NOT been used (or worn, in the case of T-Shirts). I do NOT accept refund if T-Shirts have been worn. Refunds are not accepted on custom orders.
Other than custom orders, if you're not happy with your item, please ship it back within 7 days of receipt and I'll refund your money. I do not refund until I receive the item back, unless I otherwise agree. Shipping expenses are NOT refunded.
Just a friendly reminder: I retain the copyright to all of my artwork. Buyers do not have the right to use my artwork for commercial use or any other purpose beyond their own home decor.
I do not give permission for my artworks to be copied, altered, enhanced or changed in any way. Purchasing a print or other artwork from me does not mean you are purchasing the copyright. All designs and compositions are owned by me.
Please return to my shop and leave feedback after you receive your item. This step helps my shop build it's reputation on Etsy and is greatly appreciated!