Each item will be shipped as quickly as possible. I will update the order to inform you of shipping within 24 hrs of the item being shipped.
All orders are sent by registered post, tracking information can be provided.
please note that at peak times in the year eg. Christmas there is a significant increase in shipping times.
Please leave me feedback, so I know your item(s) arrived safely!
If you order in error, please contact me to cancel immediately, each item is made to order so once the item has been started I cannot accept a cancelation.
**Please note that the buyer is responsible for any customs charges or fees incurred**
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I am dedicated to giving great service and high quality items, all items are handmade by me. To ensure you're happy with your purchase, please ask any questions prior to ordering and take careful looks at the photos. If you have any concerns about size, colour etc. those should be addressed in the product description but I am happy to answer any questions you may have prior to purchase
I welcome custom orders, please contact me with your requirements and I will be happy to help in any way I can.