I am shipping purchases out between 3-5 days (could be more for custom knitted items). If you need your items sooner, please let me know prior to purchasing so I can let you know if I am able to accommodate you. Custom made items are shipped out between 7 to 10 days.
All items shipped within US is sent through USPS First Class Mail (2-5 days)
You may add Priority Shipping to your purchase within US. Please contact me for a quote.
Accepts Etsy Gift Cards and Etsy Credits Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Payments are accepted through PayPal, Direct Checkout (Visa, Mastercard, Discover, American Express) or Etsy gift cards.
All items are listed in US Dollars (USD).
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will refund money only if the item arrives to you in a faulty or damaged condition (please send me a picture as soon as possible when you receive your item). I will not refund on any item that as been washed or shows signs of wear.
I take pride in everything that I create. If for any reason you are not 100% happy with your item, please contact me to discuss. It is my goal to have you happy and will work to make sure that you are.
★ CUSTOM ITEMS:
I do not offer refunds on custom pieces; however, I will replace a piece that was damaged in transit or does not meet reasonable expectations. The original piece must be returned to me before the replacement is sent.
★ All PDF pattern sales are final.
All items come from a pet-free, smoke-free home. If you are interested in custom orders please feel free to contact me. I love making special orders.
BABY KNITS: As with most baby items, please only use under adult supervision.
WASHING: Most items will state the best way to wash and dry within the item description. If you're in doubt, simply handwash with a mild detergent, gently wring out excess water, and lay the item flat on a towel to dry. Please contact me with any concerns.