I will ship 1 to 3 business days from receipt your payment via Canada Post Regular Parcel or letter for all domestic and USA. I will send your item to your Etsy address, so please contact me if you need different address to ship order. Significant shipping overcharges above $2.00 are refunded upon shipment of your order.
For International orders, I'll ship by surface. I am not responsible for lost items during shipping.
***PLEASE BE AWARE THAT OVERSEAS SURFACE MAIL CAN TAKE UP TO 8 WEEKS TO ARRIVE. IF YOU WOULD LIKE FASTER DELIVERY, PLEASE CONVO ME AND I CAN GET YOU AN ACCURATE QUOTE.***
I prefer and accept payment by PayPal. You don't need a Pay Pal account to pay via Pay-Pal. You can also use a credit card. Choose Pay-Pal at the checkout and follow the instructions. Payment is due within 3 days. Items are shipped only after payment is received.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
My first priority is to make you happy! If you are happy with your purchase, please leave a positive feedback. If for any reason your are not satisfied with your item, please contact me immediately. If it is agreed that an item will be returned, the buyer has to pay for the return shipping. I will refund the cost of the item but not the shipping cost. If an item is lost and doesn't arrive to the buyer, I'll refund the cost of the item but not the shipping cost.
Customs and Taxes : Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.