All of my bead sets, bead pairs, and headpins ship via USPS First Class Mail. I try to send all orders the first business day after receiving payment. I will contact you if any unforeseen delays arise. If you have a special shipping request, please contact me to make arrangements.
I currently accept Paypal and direct pay.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be 100% satisfied with your purchase. If you wish to return an undamaged item for any reason, please contact me and I will refund the entire purchase price upon receipt of the item within 30 days of purchase.
Designers interested in purchasing bead sets featured in my jewelry may contact me and place an order. I welcome Conversations and questions and would love to hear from you via Feedback. I will reciprocate when I hear from you. Thanks for shopping with Piedra Designs.